Careers

NIȽ TU,O Child and Family Services Society centers our work on strengthening of Coast Salish Children & Family’s autonomy, health, and connection to culture.

NIȽ TU,O is a wonderful place to grow and develop your career in Child and Family Services.

All employees are unionized and have access to benefits such as a pension, medical and dental, paid stat holidays, and more.

In addition, NIȽ TU,O provides a world-class work environment, complete with plenty of natural light, stand-up desks, and access to shower facilities to support an active lifestyle.

Please have a look below for current career opportunities.

As a Family Support Worker (FSW), you will be part of a collaborative team, working alongside community designates, staff from the Ministry for Children and Family Development (MCFD), and Delegated Social Workers of NIȽ TU,O Child and Family Services Society. You will provide intensive support services to families referred by MCFD and will assist them in developing their skills and ability to safely care for their children. Some of your work will involve assisting families and / or youth to navigate the complex service network and to reduce barriers in accessing services, as well as building connections with culture and community. You will report to a Community Services Manager. The work primarily takes place in the Southern Vancouver Island geographic area.

• Degree or Diploma in Social Services, or combination of education and experience
• Two years in a related field working with Indigenous children, youth, and parents in a human services capacity

• Computer proficiency in MS Word, Excel, Outlook
• Ability to write detailed reports
• Basic knowledge of the CFCSA and the understanding of the criteria used to assess risk
• Experience working with First Nation communities, and knowledge and appreciation of the local First Nation community and culture
• Valid Driver’s license and a positive driving abstract. The position requires an outreach component and driving for work-related purposes and willingness to accommodate a flexible work schedule
• Must provide a clear Criminal Record check
• This position requires Union membership in the BCGEU

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Indigenous ancestry.

NILTU,O Child and Family Services Society is currently looking for a full-time Administrative Assistant (internally this role is called a Team Assistant).

We are looking for someone who is well-organized and service oriented. If you are a proactive planner who enjoys working as a member of team and be in a supportive role, this position is for you!

NILTU,O Child and Family Services Society supports commitments of Indigenous families in self-determination and decision-making processes over their own families and children. Our staff are committed to ensuring the safety of children, strengthening family relations, and enhancing the well-being of members of the South Vancouver Island First Nations communities.

NILTU,O provides a full health and dental benefits package, Public Service Pension Plan, and a company-paid cell phone.

Please provide a cover letter with your application outlining Indigenous ancestry (if applicable).

The Team Assistant primary duties include administration support to field staff and reception duties at our front desk.

Reception Duties Include:

• Serves visitors by greeting, welcoming, and directing them appropriately;
• Notifies appropriate Agency personnel of visitor arrival;
• Assists with reception functions, including answering phones, retrieving voice mail, identifying nature of calls and information required, responding to general inquiries on programs and services, recording messages and directing calls to appropriate staff;
• Greet and serve clients/guests who arrive at the agency to pick up bus passes/tickets, vouchers, cheques, letters, or directing them to the appropriate staff;
• Open, date stamp, record and distribute incoming mail, courier packages, and faxes to appropriate mail slots; prepare and arrange for courier services as directed;
• Maintain staff in/out board, book meeting rooms, monitor appointment list and notifies staff of arrivals;
• Arranges for maintenance/repair of photocopier and maintains stationary;
• Data entry using a variety of Microsoft Office programs (Outlook, Word, Excel, Publisher)
• Notify and alert staff of emergency situations;
• Assist with staff travel arrangements as required.

Delegated and Non-Delegated Team Support Duties Include:

• Maintain accurate and efficient filing procedures for Delegated and Non-Delegated Teams;
• Electronic and physical file management including opening new files, generating new volumes, preparing file transfers, managing file closures, retrieving files from offsite and other offices; preparing agency files for offsite storage and disclosure;
• Utilize information management systems including Ministry Information Systems (MIS), Integrated Case Management (ICM), Resource and Payments (RAP), Corporate Records Management Systems (CRMS) and Client Service Tracker (CST) to run queries, locate information, generate reports, and enter data;
• Retrieve file information as requested;
• Relieve employees in other administrative positions, where needed as directed;
• Photocopy documents for filing as requested;
• Liaises with MCFD and other agencies as required to initiate services or resolve problems;
• Researches material (i.e., policy and procedures for a change of name for a child, contact information of other agencies);
• Completes and complies court documents at social worker’s direction or independently for their approval and signature; Processes a variety of documents and/or contracts (i.e., purchase documents, taxi orders, applying for medical coverage for child services files, updating medical forms);
• Transcribes to produce a variety of documents to proof-reads documents and corrects errors; Completes courier slips and arranges for pick-up and delivery;
• Updates and/or assembles administrative policies and procedures in consultation with Administrative Manager;

Admin Support Includes:

• Assist with organizing agency meetings, events and activities;
• Attend staff meetings, in-house trainings, and other meetings as required;
• Contribute to agency projects as assigned by the Administrative Manager;
• Support the value of taking care of our spaces by assisting with light cleaning duties including kitchen areas, meeting spaces, reception areas, and other common spaces;
• Additional admin duties as required.

As a Family Support Worker (FSW), you will be part of a collaborative team, working alongside community designates, staff from the Ministry for Children and Family Development (MCFD), and Delegated Social Workers of NIȽ TU,O Child and Family Services Society. You will provide intensive support services to families referred by MCFD and will assist them in developing their skills and ability to safely care for their children. Some of your work will involve assisting families and / or youth to navigate the complex service network and to reduce barriers in accessing services, as well as building connections with culture and community. You will report to a Community Services Manager. The work primarily takes place in the Southern Vancouver Island geographic area.

• Degree or Diploma in Social Services, or combination of education and experience
• Two years in a related field working with Indigenous children, youth, and parents in a human services capacity

• Office Assistant certificate/diploma or 2+ years’ work experience as administrative support or in an office setting; a combination of education and experience would also be considered
• Minimum 1 year of experience in maintaining filing systems or completed courses in electronic case file management systems;
• Proficiency in the use of Windows based computer applications including Excel, Word, Publisher, Adobe, Office 365, and other standard computer applications;
• Ability to manage and maintain basic office equipment such as photocopier and fax
• Ability to draft, edit and format letters, agendas and reports
• Ability to understand and use electronic client file administration systems including ICM, MIS and CST would be considered an asset,
• Must be available to work Monday to Friday between the hours of 8:30am and 4:30pm
• Must have a valid driver’s license with a clear abstract as occasional driving of company vehicles will be required
• Must undergo a successful criminal record check

• Company paid Extended health and dental care
• Employee assistance program
• Public Service Pension Plan

Pursuant to Section 41 of the BC Human Rights Code, preference may be given to qualified applicants of Indigenous ancestry.